Heather Chen
Product management coach for PMs in AI and tech
| Hourly rate range | $90 to $175 an hour |
|---|---|
| Focus areas | Career changeInterview coachingTech careersPromotions and advancementLeadership developmentStrategy and decision makingTech and engineering leaders |
| Works with | Professionals and Managers |
| Also coaches | Executive coach and Business coach |
Heather Chen is a product management coach who helps PMs with career moves, technical product strategy, leadership, and interviews. She is a Principal Product Manager for AI and ML at Twitch. Before that she led data, AI and platform product work at Kiavi. At JLL she ran the Jet workplace app and grew her team from five to 50. She has mentored many PMs through career transitions.
What Heather helps with
Heather works with product managers on career transitions, technical product strategy, and leadership. She also helps with interview preparation and AI product skills.
- Career transitions for product managers
- Technical product strategy
- Mastering the technical side of AI products
- Refining leadership skills
- Preparing for high-stakes interviews
- Working in large tech companies versus fast-paced startups
Who Heather works with
Heather coaches product managers. Her clients work in large tech companies and in startups. They include PMs who want to move careers, grow as leaders, or get stronger in technical and AI product work.
Background and qualifications
Heather is a Principal Product Manager for AI and ML at Twitch. She leads work on search, recommendation and notifications, and mentors several PMs. From January 2022 to August 2024 she was Director of Product for Data, AI/ML and Platform at Kiavi, a fintech company for real estate investors. From November 2020 to December 2021 she was Senior Director of Product Management at JLL, where she led JLL Jet and grew her team from five to 50. Jet was acquired by HqO in July 2022. She has overseen the full product lifecycle, from concept to acquisition.
Heather Chen pricing
Heather Chen reviews
Heather Chen has a 5.0 out of 5 rating from 6 reviews on Leland, as of September 2026.
The CoachVouch take
She has led AI and ML product work at Twitch and Kiavi and took a product from prototype to acquisition at JLL.
Best for product managers who want help with career transitions, AI product skills, leadership, or interviews.
Common questions
How much does Heather Chen charge?
Coaching with Heather runs $90 to $175 an hour. Message Heather from this page for an exact quote.
What does Heather Chen help with?
Heather Chen helps with career transitions for product managers, technical product strategy, mastering the technical side of AI products and refining leadership skills.
Does Heather Chen have reviews?
Heather Chen has a 5.0 out of 5 rating from 6 reviews on Leland, as of September 2026.
Does Heather Chen coach on AI products?
Yes. She helps PMs master the technical side of AI products. She also leads AI, ML and LLM work at Twitch.
How do I contact Heather Chen?
Send Heather a message from this page. It's free and takes a minute.
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Last updated September 2026. Request a correction.