Malcolm Gibbons
Business coach for salon owners in New Zealand and Australia
| Hourly rate range | $85 to $160 an hour |
|---|---|
| Focus areas | |
| Works with | Founders and business owners |
| Also coaches | Executive coach |
| Practice | Salon Business Coach |
Malcolm Gibbons is a business coach who helps salon owners in New Zealand and Australia. She works with owners who are fully booked but still carry the whole business. She has over 30 years in the hair and beauty industry and ran her own salon for several years. Her 90-day program fixes the biggest bottleneck first, then builds structure and team accountability so the salon stops depending on the owner.
What Malcolm helps with
Malcolm works with salon owners whose business only runs well when they are on the floor. She focuses on structure, team performance and steady profit.
- Owners who cannot step away without things slipping
- Teams that rely on the owner for every decision
- Income that depends on the owner's own hours
- Building simple systems that make the salon run the same way each day
- Making teams more accountable
- Salons that are busy but not making money
- Moving from doing the work to leading the business
- Selling more retail products
Who Malcolm works with
Malcolm works with salon and beauty owners who are busy and often fully booked. Many carry the business themselves and feel stuck on the salon floor. Their teams look to them to solve problems and make decisions. Some want more profit without working more hours.
How Malcolm works
Malcolm does not start with a fixed framework. She first finds the biggest constraint in the salon, the thing costing the most time, money or control. Step one is to understand how the salon runs. Step two is to build simple systems for daily operations. Step three is to lift team performance and give the owner more control. The main program runs for 90 days and is based on the owner's real salon.
Background and qualifications
Malcolm Gibbons has over 30 years in the hair and beauty industry. She ran her own salon business for several years and made many mistakes along the way. She now uses that experience to mentor and coach salon owners. She writes practical articles on salon performance, clarity and profit, including why busy salons still fail to make money.
Malcolm Gibbons pricing
Programs and services
- 90-Day Salon Bottleneck Reset
- Salon Intensive for ongoing support and accountability
- Free strategy call
- Salon Business Stress Test
- Cash flow forecast mini-course
- Salon policies and procedures manual
Malcolm Gibbons reviews
The CoachVouch take
A former salon owner with over 30 years in hair and beauty who coaches only salon owners.
Best for busy salon owners who want the business to run well without them on the floor all day.
Common questions
How much does Malcolm Gibbons charge?
Coaching with Malcolm runs $85 to $160 an hour. Message Malcolm from this page for an exact quote.
What does Malcolm Gibbons help with?
Malcolm Gibbons helps with owners who cannot step away without things slipping, teams that rely on the owner for every decision, income that depends on the owner's own hours and building simple systems that make the salon run the same way each day.
What does Malcolm's 90-day program focus on?
It fixes the biggest constraint in the salon first. Then it builds simple systems and lifts team accountability so the owner regains control.
Does Malcolm work with salons outside one country?
Her programs are built for salons in New Zealand and Australia.
How do I contact Malcolm Gibbons?
Send Malcolm a message from this page. It's free and takes a minute.
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Last updated September 2026. Request a correction.